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About this Refund issued email template
Tell a customer their money is on its way back. The status line gives the refunded amount, a short text says sorry and offers to help find something that suits better, one button leads there, and a note answers refund questions by reply. Say how long the money takes to arrive; it is the first thing people check.
What is in this email
- 01
Status headline
Refund issued: We refunded €67.90
- 02
Text
We are sorry the plants did not work out this time. If you would like a different plant instead, our quiz finds one that suits your light.
- 03
Button
Find a better match
- 04
Info note
Questions about the refund?: Reply to this email and our team checks it for you.
Subject line and preheader
Subject
Your refund of €67.90 is on its way
Preheader
It goes back to the card you paid with.
