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About this Payment failed email template
Ask a customer to update their payment after a charge failed. The status line says what happened without blame, a short text gives the deadline and when you will try again, one button opens the payment page, and a note offers a pause for anyone who needs time. Give a date, not just a warning; it tells people how urgent it is.
What is in this email
- 01
Status headline
Payment failed: We could not charge your card
- 02
Text
Please update your payment details by Friday. We try again automatically, and your next box ships as soon as the payment works.
- 03
Button
Update my payment
- 04
Info note
Need more time?: Reply to this email and we pause your box for a month.
Subject line and preheader
Subject
Your payment did not go through
Preheader
Update your card by Friday to keep your next plant box.
