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About this Cancellation confirmed email template
Confirm a cancellation, kindly. The status line says it is done, a short text says what the customer keeps and how to come back, one button restarts the plan, and a note asks one question about why they left. Ask one question only; people answer one line, not a survey.
What is in this email
- 01
Status headline
Cancelled: Sorry to see you go
- 02
Text
Your plants and their care history stay in the app, free. If you ever want boxes again, you can restart in one click.
- 03
Button
Restart my plant box
- 04
Info note
One question: Reply with one line on why you left. We read every answer.
Subject line and preheader
Subject
Your plant box is cancelled
Preheader
Your last box still arrives on Monday.
